Giving financial services brands an edge

The retail banking sector has undergone significant change over the last decade. With the rise of e-banks and fintech, high convenience and service personalization became the rule.

Physical banking branches have to follow suit and morph into multi-functional experience centers that elevate customer convenience and make a lasting impression in order to capture the engagement of the bank’s target audiences. Connectiv can help you navigate this path of transformation.

Get ahead of the Curve

Banking customer journey reinvented

Join the Connectology movement

Dubai Islamic Bank
Commercial Bank of Dubai
RAK Bank
First Gulf Bank
Bank of Sharjah
Bank Audi
Noor Bank
Shajah Islamic Bank
National Bank of Fujairah
The following leading financial brands trust Connectiv to help them become more future-proof and stand out from competition. Are you ready to start your journey?

Reshaping bank agencies from start to finish

We cover the entire range of expertise areas, services and technologies required to deliver and maintain game-changing turnkey digital communications solutions and transform the customer experience your banking agencies provide.


Based on thorough research, solid industry knowledge, and creative ideation our team creates a future-proof and differentiating branding, customer experience and digital communications strategy and concept.


Translating strategies and concepts into real-world flows, processes and systems, we design a blueprint for tailor-made transformation and digitally enhanced customer journeys, establishing engaging customer experiences.


Our experts build and install every element of the designed customer journey, seamlessly integrating the physical and digital components of the journey and creating clear commercial advantage for your organisation.


We assure performance, impact and continuity over time by delivering engaging, creative, digital content and by providing efficient maintenance and support for all your digital installations, including hardware and software.

Discover Connectiv’s transformational banking solutions

We work in a technology-agnostic way, providing the most suitable customised solutions for each financial services brand we work with. With Connectiv as your partner your brand will not be just another grey mouse adopting a one-size-fits all approach. We achieve true differentiation. Some of our customised solutions include:

Digitized multi-purpose agencies

AI-powered virtual assistants

Communicating LED surfaces

Corporate internal communications

Video walls

The future is brighter with Connectiv

Standing still is not an option in the finance and banking sector. Trust in Connectiv to shape up the customer and employee journey and achieve a wide range of benefits, generating a positive return on investment for many years to come.

Enhance brand image

Our solutions will make your agencies stand out, reflecting positively on the way your brand is perceived and liked by existing as well as potential new consumers.

Increase footfall

Invite people to walk in to your digitized, engaging multi-purpose agencies, stay around, work, have meetings, meet people and connect to your brand in a powerful way.

Attract new clients

Your digitised agencies and engaging new customer-brand interaction strategy will appeal especially to millennials and younger generations who choose a bank based on lifestyle and brand image.

Boost up and –cross selling

Use clever digital signage and visual communications to market promotions and new products or services effectively and boost up- and cross selling in agencies and beyond.

Increase brand loyalty

Increase your brand’s appeal and bound with clients and become the brand of preference for your customers who might be client at multiple banks.

Gain market share

Stand out as a modern forward-thinking institution that speaks the customer’s language, connect, and get ahead of competition gaining precious market share.