The retail banking sector has undergone significant change over the last decade. With the rise of e-banks and fintech, high convenience and service personalization became the rule.
Physical banking branches have to follow suit and morph into multi-functional experience centers that elevate customer convenience and make a lasting impression in order to capture the engagement of the bank’s target audiences. Connectiv can help you navigate this path of transformation.
Banking customer journey reinvented
We cover the entire range of expertise areas, services and technologies required to deliver and maintain game-changing turnkey digital communications solutions and transform the customer experience your banking agencies provide.
We work in a technology-agnostic way, providing the most suitable customised solutions for each financial services brand we work with. With Connectiv as your partner your brand will not be just another grey mouse adopting a one-size-fits all approach. We achieve true differentiation. Some of our customised solutions include:
Digitized multi-purpose agencies
AI-powered virtual assistants
Communicating LED surfaces
Corporate internal communications
Standing still is not an option in the finance and banking sector. Trust in Connectiv to shape up the customer and employee journey and achieve a wide range of benefits, generating a positive return on investment for many years to come.